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sparkspace Team Programs

Call (614) 224-SPARK! (7727) or e-mail programs@sparkspace.com to find out more about our customer service programs.

FIVE SPARKS of

Super Service

Time Required: 4 hours

Min/Max Participants: 5-300

Does everyone in your organization know how to S-E-R-V-E your customers? It is more important than ever to take your service to a world-class level.

In this signature workshop, you will learn 5 "sparks" that we employ at sparkspace that will help you, your team, and your entire organization learn how to S-E-R-V-E your customers better (the acronym holds the secrets: 5 letters, 5 sparks).

We invented this workshop to keep it simple, practical, and memorable so that any organization can learn and apply the FIVE SPARKS instantly. Imagine waking up tomorrow to an entire company of people that know who their customers are, what they need, and how to very easily give it to them.

The FIVE SPARKS apply to anybody who serves customers (which is everybody). If you have a boss, employees, external customers, internal customers, or just teammates, you’ve got customers. The FIVE SPARKS are universal and apply to everyone at every level of an organization.

We’d like to think that customer service isn’t dead; it’s just sleeping. And we’ve got the sparks to wake it back up.


In FIVE SPARKS of Super Service™, your team will…

...learn 5 foundational principles that ALWAYS lead to better

   service.
...identify which of the principles you need to improve on the
   most.
...discover many practical ways to improve service to your
   customers, your team, and your organization.
...witness many examples of the FIVE SPARKS in action.

FIVE SPARKS of Super Service™ is perfect for teams...

...desiring to take their service to the “next level.”
...needing a simple, powerful way to encourage better service
...throughout the organization.
...facing increased competition.
...realizing the importance of super service to the success
   of the team and of the company.

Here's what a recent participant had to say about our 5 SPARKS OF SUPER SERVICE workshop:

sparkspace always delivers the goods. They make outstanding promises about the type of service you will recieve, the usefulness of the information they will share, and the types of people you will meet while using their facility - then they deliver on those promises 10 times out of 10. Truly a spectacular service oriented organization, and one that will continue to earn my business whenever my budget will allow. -- Chuck Clark, COSI

FIVE SPARKS of Super Service is a trademark of sparkspace, Ltd., copyright 2010

Call (614) 224-SPARK! (7727) or e-mail programs@sparkspace.com to find out more about our customer service programs.

P.S. sparkspace will travel! While we love to work with teams at sparkspace, we are happy to pack our bags and come to you...anywhere in America.