Call (614) 224-SPARK! (7727) or e-mail [email protected] to find out more about our team programs.
Crazy Good Service What makes great companies great? One thing and one thing only: crazy good service.
Crazy Good Service is an extremely powerful workshop that forces you to rethink how you serve all of your customers, including your team, your company, as well as your end users or consumers. More importantly, it helps you define what crazy good service looks like in your organization so you can begin to deliver noticeably better service immediately, both internally and externally.
In Crazy Good Service ™, you will discover:
Why crazy good service is important...and rare.
A simple, but powerful way to remember the elements of crazy good service.
Who are your customers really, and why it is important to recognize and serve them all with crazy good service.
Why shifting your focus 100% toward your customer is so critical, why it's so difficult, and how you can do it more often.
How to proactively eliminate obstacles before they become problems for your customers.
The three ways we are always judged when responding to any customer requests and three ways to improve your responses.
How amazingly simple it is to build relationships through validation.
Why "WOW" experiences rarely work and what to do instead.
What types of teams should participate in this workshop:
Teams committed to providing the best service possible.
Teams looking for a powerful new way to build a better team by focusing on serving each other better internally.
Organizations interested in learning how to create a culture of service using a simple, but powerful model.
Check out this video clip from Crazy Good Service. Mark Henson, our chief imagination officer, shares an example of what crazy good service looks like.
Crazy Good Service is a trademark of sparkspace, Ltd., copyright 2010
Call (614) 224-SPARK! (7727) or e-mail [email protected] to find out more about our team programs.
P.S. sparkspace will travel! While we love to work with teams at sparkspace, we are happy to pack our bags and come to you...anywhere on the planet (although we do shy away from active war zones and places without access to Pop Tarts).
Just a heads up: Here at sparkspace we do take pictures and video during all PUBLIC events that may be used in future marketing and products. We also post them to social media sites like twitter and Facebook. By registering for a public event, you are giving us your permission to use any pictures and video that you may appear. We promise to always use discretion and will never post pictures that are offensive or embarrassing.
Ticket purchases are non-refundable, but they are transferable. If you buy a ticket and then cannot come to an event please email [email protected] or call 614-224-7727. We will help in changing your ticket and registration for one of our future, and always awesomely creative, events. You may also send someone else in your place.
